The aim of this unit is for the learner to show that they can manage and supervise a team and develop their performance in the health and social care setting. The unit also explores recruitment in health and social care settings.
Learning Outcomes and Assessment Criteria
Learning Outcome – The learner will:
Assessment Criterion – The learner can:
1. Understand the characteristics of effective team work.
Analyse theories of team development.Suggest strategies to overcome common team work challenges.Evaluate the impact of leadership styles on a team.Assess the importance of accountability and trust in a team.Compare and contrast methods of managing conflict within a team.
2. Know how to support a positive culture within a team in a health and social care setting.
Explain the components of a positive culture within a team.Describe how systems and processes support a positive culture in a team.Explain how to foster creative and innovative ways of working in a team.
3. Understand how to agree performance objectives with the team.
Explain the links between individual, team and organisational objectives.Explain factors which influence forward planning in a team.Explain how to identify areas of individual and team responsibility in achieving objectives.Explain how to identify and agree aims and objectives to promote a shared vision within own team.Evaluate how the vision and strategic direction of a team influences team practice.
4. Be able to manage team performance.
Apply techniques to monitor progress in achieving team objectives.Demonstrate how to provide constructive feedback when underperformance is identified.Explain how team members are managed when
performance does not meet agreed requirements.
5. Know about recruitment and selection processes in health and social care.
Explain the impact of legislative and regulatory requirements on recruitment and selection processes in health and social care settings.Analyse how serious case reviews and inquiries have contributed to the establishment of policies and procedures within recruitment which are necessary to safeguard vulnerable people.Explain how to establish the criteria that will be used in the recruitment and selection process.Describe how to involve others in the recruitment process.
Unit Title Team Management in Health and Social Care
Task 1 of 3
Unit Learning Outcomes
LO 1 Understand the characteristics of effective team work.
LO 2 Know how to support a positive culture within a team in a health and social care setting.
Task Assessment Criteria to be covered
1.1; 1.2; 1.3; 1.4; 1.5; 2.1; 2.2; 2.3
Assignment Brief and Guidance
You are a manager working in a residential care home and have employed 3 new team leaders. They will support you in your day-to-day duties as well as manage the care team staff. Prepare an information session for the new staff that discusses effective teamwork and establishing a positive culture at work. You should: Analyse theories of team development.Suggest strategies to overcome common team work challenges.Evaluate the impact of leadership styles on a team.Assess the importance of accountability and trust in a team.Compare and contrast methods of managing conflict within a team.Explain the components of a positive culture within a team.Describe how systems and processes support a positive culture in a team.Explain how to foster creative and innovative ways of working in a team.
Delivery and Submission
The submission is in the form of a report written in Word format. The recommended word limit is 1000 words excluding diagrams, references, and appendices.
Referencing
You are expected to use relevant academic and reliable sources, and clearly reference these in your work. References should be added to the text and placed at the end in a references list, using Harvard Referencing style.
Unit Title Team Management in Health and Social Care
Task 2 of 3
Unit Learning Outcomes
LO 3 Understand how to agree performance objectives with the team.
LO 4 Be able to manage team performance.
Task Assessment Criteria to be covered
3.1; 3.2; 3.3; 3.4; 3.5; 3.6; 4.1; 4.2; 4.3
Assignment Brief and Guidance
Write a report about performance objectives and how to manage team performance. Explain the links between individual, team and organisational performance objectives.Explain factors which influence forward planning in a team.Explain how to identify areas of individual and team responsibility in achieving objectives.Explain how to identify and agree aims and objectives to promote a shared vision within a team.Evaluate how the vision and strategic direction of a team influences team practice.Apply techniques to monitor progress in achieving team objectives.Demonstrate how to provide constructive feedback when underperformance is identified.Explain how team members can be managed when performance does not meet agreed requirements.
Delivery and Submission
The submission is in the form of a report written in Word format. The recommended word limit is 1000 words excluding diagrams, references, and appendices.
Referencing
You are expected to use relevant academic and reliable sources, and clearly reference these in your work. References should be added to the text and placed at the end in a references list, using Harvard Referencing style.
Unit Title Team Management in Health and Social Care
Task 3 of 3
Unit Learning Outcomes
LO 5 Know about recruitment and selection processes in health and social care.
Task Assessment Criteria to be covered
5.1; 5.2; 5.3; 5.4
Assignment Brief and Guidance
Choose one organisation within the Health and Social Care sector ie National Health Service England (NHS) and write a report about the recruitment and selection process for this organisation. Explain the impact of legislative and regulatory requirements on recruitment and selection processes on your chosen organisation.Analyse how serious case reviews and inquiries have contributed to the establishment of policies and procedures within recruitment which are necessary to safeguard vulnerable people.Explain how to establish the criteria that will be used in the recruitment and selection process for one role in your chosen organisation.Describe how to involve others* in the recruitment process. *Others may include: HR personnel • managers • service/team members • owner/owner managers • service users • recruitment agencies • people in the same role • team leaders/supervisors • volunteers/advocates • apprentices/learners from schools and colleges • allied healthcare workers • agency staff • admin support.
Delivery and Submission
The submission is in the form of a report written in Word format. The recommended word limit is 1000 words excluding diagrams, references, and appendices.
Referencing
You are expected to use relevant academic and reliable sources, and clearly reference these in your work. References should be added to the text and placed at the end in a references list, using Harvard Referencing style.
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