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 Unit 26: Principles of Operations Management

Learner Name ID 
Programme Name Pearson BTEC Higher National Diploma in Business Management
Unit Number and Title Unit 26: Principles of Operations Management
Credit Value 15 Unit Level   5  
Academic Year 2022-23 Cohort Sep 22
Assessor Muhammad Tabassum
Assignment TitleTools and Techniques of Operations Management (Part 1) Continuous Quality Improvement and SRA (Part 2)
Issue Date06/03/2023
Submission Deadline10 June 2023 23:59 UK Time
IV NameKashif Khan
IV Date03/03/2023
Guideline for Final Submission
The submission must be in the specific format(s) as specified in the assignment brief instructions.   The assignment should be submitted in a MS Word© format, or equivalent.   Ideally, you should start writing your assignment as soon as you receive the assignment brief. You are expected to complete your assessment Part 1 before week 10 and take formative feedback during week 9 and 10. You are expected to complete part 2 of this assignment before week 14 and take formative feedback during week 14 and 15.There will be only one submission link in Turnitin. You are required to compile whole assessment into one Microsoft Word file for submission. Please refer to indicative layout given in Canvas. Word limit for this assessment is approximately 3500 with 10%+/-. Please access HN Global for additional resources to support and reading for this unit. For further guidance and support on academic writing please refer to the Study Skills Unit on HN Global: www.highernationals.com
Submission Format: Part 1
Submission Guidance The submission is in the form of a business report.This should be written in a concise, formal business style using 1.5 spacing and font size 12 in Arial Font.You are required to make use of headings, short paragraphs and subsections (you can use bullet points where as appropriate) and all work must be supported with research and references using the Harvard referencing system. The recommended word limit is 1,500 to 2,000, although you will not be penalised for exceeding the total word limit.
Learning outcomes
LO1 Analyse the effectiveness of operations management in contributing to organisational objectives across a wide range of organisations and sectors. LO2 Apply a range of techniques and analysis frameworks used by operations managers to support decision making and address problems.
Assignment Brief and Guidance
Scenario and activity: You have recently applied for a position of Operations Manager in an organisation. As part of your interview, you are asked research and write a report on operations management of an organisation of your own choice. The report must include the following: – A brief introduction of the organisation to create a contextual background for analysing effectiveness of operations management and techniques used for decision making and problem solving. between effective operations management decisions and organisational tactical and strategic objectives. with the help of different techniques and frameworks. for effective use of operational techniques to achieve organisational objectives in complex and dynamic trading environments.
Submission Format: Part 2
The submission is in the form of a business report. This should be written in a concise, formal business style using 1.5 spacing and font size 12 in Arial Font.You are required to make use of headings, short paragraphs and subsections (you can use bullet points where as appropriate) and all work must be supported with research and references using the Harvard referencing system. The recommended word limit is 1,500 to 2,000, although you will not be penalised for exceeding the total word limit.  
Learning outcomes
LO3 Apply the concept of continuous quality improvement in an operational context. LO4 Conduct a strategic risk analysis (SRA) on the operations functions of an organisation.
Assignment Brief and Guidance
Scenario and activity:   You can choose the same organisation that you used for the Part 1 of this unit assignment to complete the tasks for Part 2.   Your task is to write a report on the concept of continuous quality improvement in the operational context and to apply strategic risk analysis (SRA) on the operations functions of an organisation. In order to achieve the learning outcomes associated with this part of assessment, you are required to; that can be adopted by your chosen organisation. for the company based on its operational activities. and approaches/solutions to achieve organisational objectives and sustainable performance. and implement risk identification and mapping to conduct SRA for your chosen organisation.

Learning Outcomes and Assessment Criteria

Pass MeritDistinction 
     
LO1 Analyse the effectiveness of operations management in contributing to organisational objectives across a wide range of organisations and sectors  
   D1 Justify the impact of effective operations management and the use of operational techniques on achieving objectives in complex and dynamic trading environments, making valid recommendations and solutions. 
P1 Analyse the role and effectiveness of operations management across a range of sectors to meet different organisational objectives. P2 Discuss the contribution of effective supply chains to the organisation. M1 Critically analyse the relationship between effective operations management and the achievement of tactical and strategic business  objectives. 
     
LO2 Apply a range of techniques and analysis frameworks used by operations managers to support decision making and address problems  
     
P3 Devise solutions to given operations management problems using a range of techniques and analysis frameworks. P4 Appraise the use of digital technologies for effective operational performance. M2 Evaluate different techniques and analysis frameworks used by operations managers to solve problems and achieve high operational performance.D2 Critically evaluate, giving evidence-based recommendations, different techniques and frameworks used by operations managers to solve complex problems and drive organisational performance. 
     
LO3 Apply the concept of continuous quality improvement in an operational context  
     
P5 Evaluate a range of approaches to continuous quality improvement. P6 Prepare a continuous improvement plan based on operational activities in an organisation. M3 Critique a range of total quality management approaches and techniques within the continuous improvement plan in order to achieve organisational objectives.D3 Produce a continuous quality improvement plan, underpinned by theoretical concepts, that justifies approaches and solutions, with reference to costs, benefits and sustainable performance. 
 LO4 Conduct a strategic risk analysis (SRA) on the   
 operations functions of an organisation.   
 P7 Discuss the role and importance of SRA for an organisation. P8 Undertake a SRA for an organisation using risk identification and mapping.  M4 Assess a range of contingency plans and strategies available to the organisation as it seeks to manage organisational and stakeholder risk.D4 Critically evaluate the significance of strategic risk analysis for organisations operating in diverse and complex environments.  
Academic Misconduct: Plagiarism is presenting someone else’s idea in your own name. Hence, it is important not to use information directly from any published sources such as books, journals or websites without paraphrasing and referencing the materials. It is also imperative for you not to copy anything from another student’s coursework and submit in your name (collusion). If similarity is found with another learner’s work or from other published sources, suspected work will be investigated in accordance with procedures set up by the college. Please read Academic Misconduct Student Guide in College website for further details: https://www.rcl.ac.uk/our-college/our-policies/   

Recommended Resources

Textbooks

  • COLE, G. A. and KELLY, P. (2020) Management Theory and Practice. 8th Ed. Andover: Cengage.
  • JACOBS, F. R. and CHASE, R. B. (2017) Operations and Supply Chain Management. 14th Ed. McGraw-Hill Education.
  • REID, R. D. and SANDERS, N. R. (2019) Operations Management: An Integrated Approach. 7th Ed. Hoboken NJ: Wiley.
  • SLACK, N. and BRANDON-JONES, A. (2019) Operations Management. 9th Ed. Harlow: Pearson.

Journals: –

  • International Journal of Operations and Production Management
  • Journal of Operations Management