Submission Guidance The submission is in the form of a business report.This should be written in a concise, formal business style using 1.5 spacing and font size 12 in Arial Font.You are required to make use of headings, short paragraphs and subsections (you can use bullet points where as appropriate) and all work must be supported with research and references using the Harvard referencing system. The recommended word limit is 1,500 to 2,000, although you will not be penalised for exceeding the total word limit.
Learning outcomes
LO1 Analyse the effectiveness of operations management in contributing to organisational objectives across a wide range of organisations and sectors. LO2 Apply a range of techniques and analysis frameworks used by operations managers to support decision making and address problems.
Assignment Brief and Guidance
Scenario and activity: You have recently applied for a position of Operations Manager in an organisation. As part of your interview, you are asked research and write a report on operations management of an organisation of your own choice. The report must include the following: – A brief introduction of the organisation to create a contextual background for analysing effectiveness of operations management and techniques used for decision making and problem solving. between effective operations management decisions and organisational tactical and strategic objectives. with the help of different techniques and frameworks. for effective use of operational techniques to achieve organisational objectives in complex and dynamic trading environments.
Submission Format: Part 2
The submission is in the form of a business report. This should be written in a concise, formal business style using 1.5 spacing and font size 12 in Arial Font.You are required to make use of headings, short paragraphs and subsections (you can use bullet points where as appropriate) and all work must be supported with research and references using the Harvard referencing system. The recommended word limit is 1,500 to 2,000, although you will not be penalised for exceeding the total word limit.
Scenario and activity: You can choose the same organisation that you used for the Part 1 of this unit assignment to complete the tasks for Part 2. Your task is to write a report on the concept of continuous quality improvement in the operational context and to apply strategic risk analysis (SRA) on the operations functions of an organisation. In order to achieve the learning outcomes associated with this part of assessment, you are required to; that can be adopted by your chosen organisation. for the company based on its operational activities. and approaches/solutions to achieve organisational objectives and sustainable performance. and implement risk identification and mapping to conduct SRA for your chosen organisation.
Learning Outcomes and Assessment Criteria
Pass
Merit
Distinction
LO1 Analyse the effectiveness of operations management in contributing to organisational objectives across a wide range of organisations and sectors
D1 Justify the impact of effective operations management and the use of operational techniques on achieving objectives in complex and dynamic trading environments, making valid recommendations and solutions.
P1 Analyse the role and effectiveness of operations management across a range of sectors to meet different organisational objectives. P2 Discuss the contribution of effective supply chains to the organisation.
M1 Critically analyse the relationship between effective operations management and the achievement of tactical and strategic business objectives.
LO2 Apply a range of techniques and analysis frameworks used by operations managers to support decision making and address problems
P3 Devise solutions to given operations management problems using a range of techniques and analysis frameworks. P4 Appraise the use of digital technologies for effective operational performance.
M2 Evaluate different techniques and analysis frameworks used by operations managers to solve problems and achieve high operational performance.
D2 Critically evaluate, giving evidence-based recommendations, different techniques and frameworks used by operations managers to solve complex problems and drive organisational performance.
LO3 Apply the concept of continuous quality improvement in an operational context
P5 Evaluate a range of approaches to continuous quality improvement. P6 Prepare a continuous improvement plan based on operational activities in an organisation.
M3 Critique a range of total quality management approaches and techniques within the continuous improvement plan in order to achieve organisational objectives.
D3 Produce a continuous quality improvement plan, underpinned by theoretical concepts, that justifies approaches and solutions, with reference to costs, benefits and sustainable performance.
LO4 Conduct a strategic risk analysis (SRA) on the
operations functions of an organisation.
P7 Discuss the role and importance of SRA for an organisation. P8 Undertake a SRA for an organisation using risk identification and mapping.
M4 Assess a range of contingency plans and strategies available to the organisation as it seeks to manage organisational and stakeholder risk.
D4 Critically evaluate the significance of strategic risk analysis for organisations operating in diverse and complex environments.
Academic Misconduct: Plagiarism is presenting someone else’s idea in your own name. Hence, it is important not to use information directly from any published sources such as books, journals or websites without paraphrasing and referencing the materials. It is also imperative for you not to copy anything from another student’s coursework and submit in your name (collusion). If similarity is found with another learner’s work or from other published sources, suspected work will be investigated in accordance with procedures set up by the college. Please read Academic Misconduct Student Guide in College website for further details: https://www.rcl.ac.uk/our-college/our-policies/
Recommended Resources
Textbooks
COLE, G. A. and KELLY, P. (2020) Management Theory and Practice. 8th Ed. Andover: Cengage.
JACOBS, F. R. and CHASE, R. B. (2017) Operations and Supply Chain Management. 14th Ed. McGraw-Hill Education.
REID, R. D. and SANDERS, N. R. (2019) Operations Management: An Integrated Approach. 7th Ed. Hoboken NJ: Wiley.
SLACK, N. and BRANDON-JONES, A. (2019) Operations Management. 9th Ed. Harlow: Pearson.
Journals: –
International Journal of Operations and Production Management