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Unit 3 Customer Service

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Unit 3 Customer Service Sample
Unit Name: Customer Services (Unit 3) Order Now Contents Introduction: 2 LO1: Understand customer service policies within business and services contexts. 2 1.1 discuss reasons for using customer service policies. 2 1.2 discuss the purpose of evaluating a customer service policy, indicating how this can assist future staff training and development 3 LO2: Understand the purpose of promoting a customer focused culture. 3 2.1 evaluate different communication methods and how these are used to best […]
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