Unit 10 Business Health Check
Aim of Unit 10 Business Health Check
This unit will give a brief idea about the tour and travelling market how the market is going on and what are the new trends which are going to come in the market. This will make them understand about the turnover and profit of the organisation taking customer and employee satisfaction into account. This unit will help them out with the marketing strategy of the organisation and the quality of their service to achieve a sustainable development. Management and staffing skills will also be provided to the learners so they can withstand the new upcoming challenges in this field.
On successful completion of this unit a learner will:
- Understand the focuses of the business
- Be able to develop plans for businesses
- Be able to evaluate and develop skills of management and staff.
LO 1 Understand the focuses of the business
This unit will give the basic idea about the current position of the organisation and will highlight priority list for the organisation. This learning will set an idea about the short medium and long term goal of the organization and will not let the organisation divert from their major focus points. This study will also give a brief idea about the upcoming factors external or internal which is going to affect the organisation along with that the organisation will also get to know the new opportunities which are going to come in the tourism market.
LO 2 Be able to develop plans for businesses
This unit will make the learner understand that to run a successful organization one must have to review the work done by the organisation in the past, so that the organisation will get an idea from the leanings of the past. To achieve a sustainable development the organisation needs to introspect its product and services day by day with the changing market. Along with product improvement the organization will have to market it aggressively so that it will attract the consumers. Apart from all of this the management of the organisation will have to look on their employees’ skills and their welfare so they should stay motivated and can work for the betterment of the organisation. This learning will also give an idea about the financial aspect of the organisation so that the management can manage the upcoming risks as well as they can plan the expansion of the organisation.
LO 3 Be able to evaluate and develop skills of management and staff
The management of the organisation must need to monitor and evaluate the performance of their employees, so that they can help their employees to gain more and more skills needed to survive in the competitive market. This introspection will help the organisation to grow so that they can achieve their long term goals. The management must have to build good contacts in the market so that they can understand the changing behavior of the market.
Learning outcomes and assessment criteria
|Learning outcomes On successful completion of this unit a learner will:||Assessment criteria for pass The learner can:|
|LO1 Understand the focuses of the business||analyse the objectives of the businessexplain factors that impact on the businessdetermine potential improvements to the business organisation and/or operation|
|LO2 Be able to develop plans for businesses||review the effectiveness of the businessdevelop plans to improve the business, justifying their value|
|LO3 Be able to evaluate and develop skills of management and staff||evaluate the current skills of management and staffdevise and justify plans for the development of skills for management and staff|
This unit has links with a number of other units within this qualification. Tutors and learners should take into consideration the core operation of the business being investigated and ensure that links with other relevant units are reflected in their work.
This unit maps to the following Management NVQ units:
- B1: Develop and implement operational plans for your area of responsibility
- B2: Map the environment in which your organisation operates
- B5: Provide leadership for your team
- B6: Provide leadership in your area of responsibility
- B11: Promote diversity in your area of responsibility
- C1: Encourage innovation in your team
- C2: Encourage innovation in your area of responsibility.