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Unit 3 The Developing Manager

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Aim of Unit 3 The Developing Manager

Managers play an important role in organising the activities within an organisation for its better growth and development. This unit will make the learners understand the basic management principles and the skills to acquire a managerial position. This sheds light on the personal development and management practices and behaviour of individuals aspiring for a career in management. This will provide information regarding the knowledge and potential required to become a good manager. In addition to this, this unit will elaborate on the roles and responsibilities of a manager. This will further guide them to build a personality through workplace simulation or through part-time work that contributes to the development of their personality and hence, career.

Unit 3 The Developing Manager
Unit 3 The Developing Manager

Learning outcomes

On successful completion of this unit a learner will:

1          Understand principles and practices of management behaviour

2          Be able to review own potential as a prospective manager

3          Be able to show managerial skills within a business and services context

4          Be able to create a career development plan for employment within a business and services context.

LO1    Understand principles and practices of management behaviour

This section provides detailed information regarding the practices and principles of management behaviour. This is conveyed through various management and leadership theories such as classical management theory, autocratic and democratic leadership. This will further be made understood with several approaches to management and leadership that include system approach, contingency approach and so on. Various process of communication will also be made understood to learners for acquiring an effective understanding among the employees of an organisation. This section also encloses different organisational culture and changes for acquiring better growth and development.

LO2 Be able to review own potential as a prospective manager

In this section, the learners will be able to develop knowledge about the appraisal of self-knowledge through various skills such as leadership skills, management skills, personal skills and technical skills. The learners will also be able to analyse their potential for being a manager through SMART objectives. Other skills such as problem-solving, decision making, value awareness, conflict management, positive thinking, communication skills and other personal and professional skills will be reviewed.

LO3 3 Be able to show managerial skills within a business and services context

This section will help the learners to understand the roles and responsibilities as a manager in the context of an organisation. They will be able to develop skills such as team building, group dynamics, group development, knowledge about products and services, decision making and maintaining good relationships with other employees within the organisation of the tour and travel.

LO4 Be able to create a career development plan for employment within a business and services context

This section will help the learner to develop a career development plan with respect to managerial skills and personal skills. Managerial skills will include good thinking capability, communication power and team building spirit. However, personal skills include responsibility, adaptability, attitude, behaviour, aspirations and opportunities as a manager depending on the strengths of the student. This section will also inculcate a development plan regarding personal, career, current performance and future requirements.

Learning outcomes and assessment criteria

Learning outcomes Assessment criteria for pass
On successful completion of this unit a learner will: The learner can:
LO1 Understand principles and practices of management behaviour compare different management stylesdiscuss leadership characteristicsevaluate communication processes in selected businessesanalyse organisational culture and change in selected businesses
LO2 Be able to review own potential as a prospective manager assess own management skills performanceanalyse personal strengths, weaknesses, opportunities and threatsset and prioritise objectives and targets to develop own potential
LO3 Be able to show managerial skills within a business and services context lead and motivate a team to achieve an agreed goal or objectivejustify managerial decisions made to support achievement of agreed goal or objective and recommendations for improvements
LO4 Be able to create a career development plan for employment within a business and services context explain how own managerial and personal skills will support career developmentreview career and personal development needs, current performance and future needs to produce development plan
Links

This unit addresses a wide range of issues relating to management and it can be linked with all the other units in the qualification. Tutors should seek to integrate this unit with others to underpin the relevance of the issues being studied.

This unit links with the following Management NVQ units:

Unit 2 Finance and funding in TTM

Unit 1 The Travel and tourism sector

  • A1: Manage your own resources
  • A2: Manage your own resources and professional development
  • A3: Develop your personal networks
  • B5: Provide leadership for your team
  • B6: Provide leadership in your area of responsibility.