Unit 9 Empowering Users of Health and Social Care Services

Aim of Unit 9 Empowering Users of Health and Social Care Services

Empowering Users of Health and Social Care Services professionals need to understand the services they provide. Their provided services create scopes for participation of individuals for the purposes of decisions. Learning of policies and procedures which helps in designing and promoting independence creates a main focus in the study. Along with that legislations and skills required in a particular are also very important. Factors that can influence participation with with various systems for risk minimization also create a picture. Factors that influence health and social organizations help in promoting best results. Lastly results could be achieved at its best level when strategies of correct formats are used.

Learning outcomes OF Empowering Users of Health and Social Care Services

1. Understand how the design and review of services promotes and maximises the rights of users of health and social care services
2. Understand how to promote the participation and independence of users of health and social care services
3. Understand the responsibility of managing and monitoring risks in health and social care settings
4. Understand how good practice in the administration of medicine is essential for users of health and social care services.

LO1 Understand how the design and review of services promotes and maximises the rights of users of health and social care services

Understanding the designs and reviewing them could be made through appropriate determination of skills. Such skills should be maintained according to the standards and legislative requirements. The legislation would create away for equality and determine the responsibilities of each individual. The factors that would affect the running of an organization include several procedures, policies and patterns of shifts. Dependency level and tracking the status of health is equally important. In addition to that communication also forms a very important role in mitigating the differences of workplace. Communication increases the chances of getting reviews, complaints and scope for improvements.

LO2 Understand how to promote the participation and independence of users of health and social care services

Independence is all concerned about making choices. Participation in health and social care services gives enough scope to create independence. It depends upon the will of an individual to participate and promote such services. In view of that the organizations of health and social care services follow systems for empowerment of individuals by ensuring the performances of workers. Safety and responsibilities to maintain safety issues is also a role of that organization.

LO3 Understand the responsibility of managing and monitoring risks in health and social care settings

Health and social care services also involves risks in its working. It is the duty of the organizations to keep a check upon the risks like abuses and manage those risks by implementing proper legislative measures. Other than that several other procedures for complaint and policies like whistle blowing could also be followed. Proper style of leadership also forms an essential responsibility of an organization to maintain its workers.

LO4 Understand how good practice in the administration of medicine is essential for users of health and social care services.

Medication and administration of such is very important within an organization of health and social care services. Handling of medication could be processed by using various techniques like storing, recording and disposing. Handling also requires maintaining proper standards and national policies. Such legislation includes standards of medications and risks which are acceptable. Apart from that practice codes, user choices along with shipman inquiry could also be taken into consideration.

Learning outcomes and assessment criteria

Learning outcomes   On successful completion of this unit a learner will:	Assessment criteria for pass   The learner can:
LO1 Understand how the design and review of services promotes and maximises the rights of users of health and social care services	explain how current legislation and sector skills standards influence organisational policies and practices for promoting and maximising the rights of users of health and social care servicesanalyse factors that may affect the achievement of promoting and maximising the rights of users of health and social care servicesanalyse how communication between care workers and individuals contribute to promoting and maximising the rights of users of health and social care services
LO2 Understand how to promote the participation and independence of users of health and social care services	explain factors that may contribute to loss of independence, non-participation and social exclusion for vulnerable peopleanalyse how organisational systems and processes are managed to promote participation and independence of users of health and social care servicesanalyse the tensions that arise when balancing the rights of the individual to independence and choice against the care provider’s duty to protect
LO3 Understand the responsibility of managing and monitoring risks in health and social care settings	use a case study from a health or social care setting to identify the extent to which individuals are at risk of harmanalyse the effectiveness of policies, procedures and managerial approach within a health or social care setting for promoting the management of risks
LO4 Understand how good practice in the administration of medication is essential for users of health and social care services.	review current legislation, codes of practice and policy that apply to the handling of medicationevaluate the effectiveness of policies and procedures within a health and social care setting for administering medication.

Links

This unit links with:

• Unit 1: Communicating in Health and Social Care Organisations
• Unit 10: Safeguarding in Health and Social Care
• Unit 21: Supporting Significant Life Events

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